GISE Africa - Global Institute For Skills And Excellence Africa

Acceptable Use Policy

Effective Date: 1 October 2026

This policy sets out what is and is not allowed when you use GISE Africa's website, courses and cohorts (the "Services"). It applies to everyone: learners, parents and guardians, mentors and staff. It forms part of our Terms of Use.

1. Be Respectful

GISE Africa is a learning community that includes young learners. Everyone must:

  • treat learners, mentors and staff with courtesy and respect
  • keep discussions, submissions and reviews relevant to the course
  • respect other people's privacy

2. Not Allowed

2.1 Harmful Behaviour

  • Harassment, bullying, threats, intimidation, or hate speech about any person or group
  • Sexual content of any kind, and any inappropriate contact with a learner under 18
  • Violent, graphic or otherwise offensive content
  • Encouraging self-harm or illegal activity

2.2 Academic Dishonesty

  • Letting someone else take your quizzes or exams, or taking them for someone else
  • Sharing quiz or exam questions or answers
  • Submitting someone else's work as your own
  • Registering or learning under someone else's identity

2.3 Misusing Course Materials

  • Copying, recording, sharing, selling or publishing course materials without written permission
  • Sharing your account so others can use a course you registered for

2.4 Privacy Violations

  • Collecting, copying or sharing other learners' personal information
  • Posting anyone's personal details, photos or work without their permission
  • Uploading documents that contain other people's personal data without a lawful reason

2.5 System Abuse

  • Trying to access accounts, data or parts of the Services you are not authorised to use
  • Probing, scanning or testing the security of the Services without our written permission
  • Uploading viruses or other malicious files
  • Using bots, scrapers or other automated tools to access the Services
  • Overloading or disrupting the Services
  • Tampering with payments, prices or registration, or trying to enroll without paying

2.6 Deception and Fraud

  • Giving false information when you sign up, register, pay or apply to mentor
  • Submitting forged identity documents or certificates
  • Fraudulent payments or chargebacks
  • Pretending to be GISE Africa, one of our staff, or another person

2.7 Spam and Unrelated Promotion

  • Advertising or selling products or services to other users
  • Posting fake or misleading reviews
  • Sending unsolicited messages

3. Reporting a Problem

If you see something that breaks this policy, email [email protected]. Use the subject "Safeguarding" for anything that concerns a learner's safety. Tell us what happened, when, and who was involved. We review every report and keep the reporter's identity confidential.

Security issues: if you find a security vulnerability, please report it privately to [email protected] rather than exploiting it or making it public.

4. What Happens If This Policy Is Broken

Depending on how serious the breach is, we may:

  • give a warning
  • remove the content
  • void quiz or exam results, or withhold or withdraw a certificate
  • suspend or close the account, without a refund where the Payments & Refund Policy allows
  • report the matter to the police or other authorities, especially where a child may be at risk

Where reasonable, we will explain our decision. You can ask us to review it by emailing [email protected] within 14 days.

5. Changes

We may update this policy from time to time. The effective date above shows when it was last updated.

6. Contact Us

GISE Africa · [email protected] · +254 727 427839